- Full-time
- Melbourne
Project Manager Ops Transformation
- Jetstar Airways Pty Ltd
This vacancy has now expired. Please see similar roles below...
- Be part of the Jetstar team driving a high-impact operational transformation project
- Enjoy flexible working arrangements with a hybrid model, including 3 days onsite
- 18-month fixed-term opportunity based at our Collingwood head office
If you’ve ever thought about a career in aviation — now is the perfect time to take off with Jetstar! We are undertaking one of the biggest recruitment campaigns in our 20-year-history. Join us during an exciting period as we welcome more state-of-the-art aircraft, launch new international routes, and continue our mission to help more people take off through low fares.
The Project Manager Ops Transformation will be responsible for successfully managing the full lifecycle of a diverse portfolio of medium to large-scale, business-led projects. This role demands a proactive, commercially savvy individual with strong project management skills who thrives in a fast-paced, dynamic team environment, embraces change, and excels at problem-solving. The role will involve some travel.
The core responsibilities of this role will be:
- Ownership of discovery and delivery of transformational and large strategic projects.
- Lead, motivate and influence wide ranging internal and external stakeholders to achieve project goals.
- Responsible for detailed cross-team planning to implement projects and initiatives, engaging internal and external stakeholders, look for opportunities to shorten, de-risk and manage delivery times.
- Lead the framing of problems and trade-offs (including development of data-led insights) to enable effective and timely decision making.
- Define project ways of working, integrate ways of working across various project teams & vendors, and determine people and team requirements to deliver the project goals.
- Ensure that roles & responsibilities are defined and understood by people involved.
- Manages the change control process and assesses and manages risks; while ensuring project plans are maintained and stakeholders receive accurate and regular communication.
- Initiate and run suitable project steering committees, governance forums, and working groups to provide updates and facilitate timely project decisions.
- Track and develop regular reports on progress - benefits/scope, schedule and budget - and identify important dependencies and risks, and actively manage these to protect delivery – take corrective action when required to mitigate risks and manage issues/blockers.
- Actively engage and promote collaboration, teamwork including tailored coaching to enable a diverse range of stakeholders to deliver high quality outcomes and the achievement of project goals.
- Contribute to team culture, ensuring it continues to be a great environment to work in.
To be considered, key skills will include:
- Minimum 7 years of experience as a Project Manager, with strong business analytics expertise in managing complex integrations and projects with multiple trade-offs.
- Experience with commercial or digital products within the aviation sector is strongly preferred.
- Proficient in MS Office and project management tools such as Smartsheet
- Proven experience working on large-scale programs of work.
- Expertise in defining project methodologies and integrating diverse team/vendor approaches (Waterfall, Agile, etc.) into a common project delivery framework.
- Strong commercial and financial acumen with advanced analytical abilities.
- Exceptional relationship-building and stakeholder management skills, including outstanding verbal, presentation, and influencing abilities to engage across regions.
- Demonstrated ability to work independently and successfully deliver strategic and transformational projects.
- Skilled in navigating complex commercial and operational environments with multiple stakeholders and competing demands.
About Jetstar
The Jetstar Group has airlines in Australia, New Zealand, Singapore and Japan. Launch in 2004, we have grown from a team of 700 to 7,600 and have flown more than 250 million passengers. Collectively we now offer more than 5,000 flights a week to more than 85 destinations in 17 countries and territories across the Asia Pacific region, with a fleet of more than 130 aircraft.
Our Culture
Jetstar is alive with a sense of adventure. Day in and day out, our teams search for new places to fly, new ways to add value and new ideas to improve performance. If you love the road less travelled, you’ll love working here because ours is a team who innovate every day, thrive on delivery, support each other and celebrate our successes. You’ll be supported to challenge, anticipate and explore while you work will connect people and enrich lives. We encourage diversity and aim to create an environment where our employees feel valued, respected and enabled.
Our Benefits
Team members have access to heavily discounted fares to destinations all over the world – not only for team members, but for their favorite travel companions too. Our staff travel benefit includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel. Discounts can be used within the Jetstar Group airlines, Qantas and other partner airlines.
Inclusion and Diversity
Jetstar is an equal opportunity employer, so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or accessibility requirements, we encourage you to advise us at time of application.
If you’re ready to step into a culture that will challenge and excite you, submit an application and let’s explore how we go places together.
Applications close: Friday, 8th November 2024
Please note applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.
We're Jetstar
We’re Jetstar. You may know us for our famous low fares, but did you also know that we’ve flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. We also operate a fleet of more than 80 aircraft, including state-of-the-art Airbus A320/21 NEO aircraft and the Airbus A320 family and Boeing 787-8s. Every day we enable more people to takeoff to more places, more often.
Impressive numbers? What's even more impressive is the team of extraordinary people taking off together day in day out, flight after flight.
Our people are the real jet stars.

We're Jetstar
We’re Jetstar. You may know us for our famous low fares, but did you also know that we’ve flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. We also operate a fleet of more than 80 aircraft, including state-of-the-art Airbus A320/21 NEO aircraft and the Airbus A320 family and Boeing 787-8s. Every day we enable more people to takeoff to more places, more often.
Impressive numbers? What's even more impressive is the team of extraordinary people taking off together day in day out, flight after flight.
Our people are the real jet stars.
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