- Working on challenging and exciting finance initiatives within Data and Analytics team
- Flexible ways of working – hybrid model with 3 days onsite
- Full time 6-month opportunity, based at our head office in Collingwood, Melbourne
If you’ve ever thought about a career in aviation — now is the perfect time to take off with Jetstar! We are undertaking one of the biggest recruitment campaigns in our 20-year-history. Join us during an exciting period as we welcome more state-of-the-art aircraft, launch new international routes and continue our mission to help more people take off through low fares.
At Jetstar, we are seeking an experienced and driven Data Business Analyst to lead data and analytics initiatives within the Customer Domain, with a primary focus on the Club Jetstar Program. This role blends strong skills in data analysis and BI with deep business analysis expertise, working across technical and business teams to define KPIs, business rules, and data solutions. The successful candidate will work closely with stakeholders to unlock the full spectrum of customer data that supports Club Jetstar analytics and reporting needs.
The mission of this role is to maximise the value of data assets by enabling better customer understanding, smarter business decisions, and improved program outcomes. Working in close collaboration with data product leads, analytics engineers, and business teams, the Data Business Analyst will be responsible for aligning initiatives with business goals, driving discovery, and ensuring the delivery of high-quality, impactful analytics solutions.
Key responsibilities of the role include:
- Lead discovery effort to understand needs (business rules, metrics and KPIs) and translate them into actionable analytics and data requirements in collaboration with both technical and non-technical stakeholders
- Collaborate with Finance business units and other data product leads to define supporting data products and semantic layers.
- Collaborate with external technical vendors along with finance business units to support the solution delivery.
- Elicit, define, document and model requirements (business, product, functional and non-functional), and processes (as-is, to-be) using effective business analysis techniques and tools.
- Facilitate Agile work practices such as sprint planning, estimation, daily stand-ups, reporting and retrospectives to drive delivery of cross functional team
- Serve as a trusted data advisor to stakeholders, supporting strategic and operational use of Finance data.
- Support the creation of business semantic layers to streamline access to trusted data for reporting and analysis.
- Assist with evaluating solutions with data teams and help define acceptance criteria and ensure the delivery of business needs.
To be considered for this role, you will have:
- Strong SQL skills and experience working with cloud data platforms such as Snowflake.
- Familiarity with ERP, EPM, DBT (data build tool) for transforming and modelling data.
- Understanding of accounting principles, financial statements and corporate finance would be advantageous.
- Experience using Power BI for dashboard development and analytics delivery.
- Demonstrated experience working in Agile environments and leading cross-functional data delivery teams.
- Experience creating detailed BRD, HLD, and LLD artefacts to support project execution.
- Understanding of data testing, reference data management, and data quality practices.
- A degree in Computer Science, Information Technology, or a related field (preferred).
Applications close on the 22nd of June
Your life at Jetstar is unlike any other..
Live the travel dream: You and your nominated travel companions can take-off more with our famous Qantas Group Staff Travel discount.
Make work feel like a holiday: Join a fun, driven team where work feels like a holiday. Our people take every opportunity to take-off together and find ways to help their teammates soar.
There’s a place for everyone at Jetstar: For us, travel and meeting new people go hand in hand. We invite our people to get involved in various Employee Network Groups that play an important role in creating our inclusive and supportive culture that we are fiercely proud of. We believe that teams with a diversity of ideas and experiences are more creative, innovative and solve problems quickly. We welcome applications from anyone who wants to take-off with us. If you have support or access requirements, just reach out and let us know what you need.
We’re Jetstar. Let’s take-off together!
We're Jetstar
You may know us for famously low fares, but did you know that we’ve flown more than 400 million passengers since we launched in Australia in 2004? We take around 3,000 flights to the sky each week - and we're not just an Australian airline. The Jetstar Group includes Jetstar Asia and Jetstar Japan, making us one of the largest low-cost airlines in the region. Our fleet of more than 115 aircraft, includes the Airbus A320 family and Boeing 787-8's.
Impressive numbers? What's even more impressive is the team of extraordinary people taking off together day in day out, flight after flight.
Our people are the real jet stars.
We're Jetstar
You may know us for famously low fares, but did you know that we’ve flown more than 400 million passengers since we launched in Australia in 2004? We take around 3,000 flights to the sky each week - and we're not just an Australian airline. The Jetstar Group includes Jetstar Asia and Jetstar Japan, making us one of the largest low-cost airlines in the region. Our fleet of more than 115 aircraft, includes the Airbus A320 family and Boeing 787-8's.
Impressive numbers? What's even more impressive is the team of extraordinary people taking off together day in day out, flight after flight.
Our people are the real jet stars.
Related roles
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Fixed term
Business Function
Support Functions
Description
Lead the delivery of high-impact projects focused on enhancing the customer experience.Oversee the implementation of innovative technologies including chatbots, agent messaging, CRM systems, and AI-dr
Reference
115bca25-fd59-4b86-9982-3ddc73c2a6b6
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Fixed term
Business Function
Data Analytics
Description
Design and build dashboards to transform analysis and insights within the Finance TeamFlexible ways of working – hybrid model with 3 days onsiteFull time 6-month opportunity, based at our head office
Reference
0967d282-1c97-4e93-9854-bc9fba0d5354
Expiry Date
01/01/0001
Salary
Location
Brisbane
Location
Brisbane
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Qantas Group
Job Type
Permanent
Business Function
Engineering & Maintenance
Description
Brisbane Airport Location4 on / 4 off Shift Pattern Covering our 24h OperationsReady for your next adventure? Your new role as an AME (Aircraft Maintenance Engineer) will see you deliver quality an
Reference
bb6eba8f-bce3-4270-968f-8b0328d689e0
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Engineering & Maintenance
Description
Join a supportive team at our Melbourne Precinct – our hub for end-to-end maintenance.Rare opportunity for a skilled aircraft painter to join our high performing team!Immediate access to world class s
Reference
7be2f2c4-08b9-4616-9716-47b7b2772ba1
Expiry Date
01/01/0001
Salary
Location
Sydney
Location
Sydney
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Support Functions
Description
Exciting opportunity to lead and implement people and operational initiatives Permanent full-time opportunity, working Monday to Friday Located at Sydney Airport The Opportunity The Performance Manage
Reference
abe5c2af-46d5-4211-a636-82e505418c38
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Support Functions
Description
Exciting full-time opportunity based at our Collingwood OfficeShift work - 4 on 4 off – 7am to 6pm (x3) 7pm to 6am (x1)Access to industry leading employee benefits from commencement, including interna
Reference
17caf3dc-c8f1-4c07-aae0-c137e3851e24
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Support Functions
Description
Exciting entry level opportunity in Engineering with fantastic career progression opportunitiesCollingwood Head Office locationImmediate access to industry leading staff travel benefitsDo you want to
Reference
569b40d2-c97f-4ca6-96c5-0666cfadfc56
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Information Technology
Description
Support and optimise AI-driven solutions (VA, IVA, IVR) across channels in English, Chinese, and Japanese.Provide Operational and Content support for platforms like Genesys to improve workflows and cu
Reference
945cb617-51d8-4473-9986-237de9208960
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Accounting & Finance
Description
Jetstar thrives on innovation. We're always looking for dynamic and proactive professionals to help our business work smarter and more efficiently. You will be encouraged to think innovatively whilst
Reference
2c291f76-ca8e-47b5-8764-b234dd7d1181
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Human Resources
Description
Challenge yourself to collaborate with key Cabin Crew partners and provide impactful end-to-end people supportTogether we’ll have a high performing, engaged workforce through meaningful HR guidance &
Reference
5138cd56-2232-4b4b-9012-54881b1d2bdc
Expiry Date
01/01/0001
Latest posts

Teaser
Early Career StoriesContent Type
PostsPublish date
09/18/2024
Summary
When I started the Jetstar grad program in November 2022, I had no Idea what to expect. I had a bit of aviation experience, and a strong desire to learn. I found out very quickly that

Teaser
Early Career StoriesContent Type
PostsPublish date
09/18/2024
Summary
My rotations in a nutshell My first year in the Jetstar Graduate Program has been a whirlwind, with opportunities to explore rotations across both operational and commercial business areas. I bega

Teaser
Women in STEMContent Type
PostsPublish date
08/28/2024
Summary
I absolutely love to TRAVEL!!! I enjoy learning about other cultures and experiencing them first-hand, as well as savouring their cuisines. I love to explore new destinations and revisit old ones a

Teaser
Early Career StoriesContent Type
PostsPublish date
08/22/2024
Summary
Time sure has flown during my time at Jetstar as a Graduate. In just over 12 months I have been able to learn so much about engineering in the aviation industry and grow professionally from a pass