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Customer, Sales & Marketing

Make your career your campaign

Put travel on your career to-do list

Our Customer, Sales & Marketing teams are a curious, creative bunch – always looking for new ways to deliver on Jetstar’s customer strategy and keep our brand recognised and connected to the hearts and minds of our passengers.  You’ll find them in our head office, developing advertising and brand strategies and prepping product presentations. 

Their knowledge of our passengers is as strong as their expertise in driving Jetstar’s revenue performance.  The team use insight-led and nuanced campaigns to drive our revenue, and help more people takeoff, more often. 


Ancillary Team

Our Ancillary team bring exciting products to life, including our in-flight entertainment, car hire and credit card.  They ensure that Jetstar products provide the right level of choice for our passengers, making their adventure with us a valued one.  With a holistic focus on the travel journey, using data analytics and collaborating with across the business, the team is able to innovate and improve our product offering, tailoring to different customer segment needs.

pilot and co-pilot on the cockpit

Sales Team

Our Sales Team works to establish and grow our market presence across the Asia Pacific region, ensuring that all potential partners have access to, and understand our product and value offering.  We create relationships with TMCs, corporates, Governments, industry bodies and airlines. If you have a track record in sales and business development (B2B & B2BC), then we would love to hear from you. 

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The Jetstar culture is high energy and go getting. If you like taking charge of your own learning and chasing your different interests, then Jetstar is for you!

Kate, Customer Graduate

Customer Care Team

Our Customer Care team are focused on promoting positive customer relationships, while acting as customer advocates to internal stakeholders. Providing both sales and service support to customers across multiple channels and languages across Asia-Pacific, the team aims to deliver customer satisfaction and promote continuous improvement. The team are always brainstorming new and innovative customer communication channels.

pilot and co-pilot on the cockpit

Marketing Team

Our Marketing Team is passionate about building our brand across multiple cultures, and continuing to thrive in a high volume, competitive and constantly changing environment.  We get the importance that data plays in developing a successful marketing strategy.  We’re always looking for team members to leverage and build on our investment in digital capability and enhance our communications.  We have a collaborative culture of fun and experimentation across all marketing channels.

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