Airport Services
Make the airport your new office
Your opportunity to takeoff
Our Airport Services crew are the heartbeat of Jetstar. The friendly faces who greet passengers on the ground, you'll love creating memorable airport experiences. You'll be equally committed to safety, making sure things run smoothly and on time. Based at domestic and international airports throughout the Jetstar network, our Airports crew are the guardians of compliance, looking after policies and procedures like customer service standards, check-in, ramp ops - also Customs, Immigration and Quarantine rules.
There's a role and location for everyone
Customer Service Crew
As a Customer Service Officer, you'll pass on the good vibes to our passengers. You'll love helping people - almost as much as you love travelling and working in a team. As the first friendly face to greet our flyers, you’ll be making sure everyone is checked in, tackling all types of questions, and supporting specific needs. You'll always bring a sense of fun and energy as passengers take-off.
For us, travel and meeting new people go hand in hand so we welcome applications from all.
Cabin Baggage Crew
If you love talking to travellers as much as you love arriving at the boarding gates - this job is for you. As a Cabin Baggage Officer, you'll be a confident communicator who works with our team on the ground, making the boarding gates your new office.
There to educate our passengers and help them get going, you'll weigh and measure luggage and charge fees for bags on the heavy side. You’ll be warm when it’s icy, cool when under pressure and bring your professional ‘A’ game to all interactions.
Airport Management & Support
If leading projects, people and performance is your thing, then we've got you covered. Soar through the ranks from Team Leader to Airport Services Manager or join our team at Head Office in Training, Aircraft Turnaround Services or Workforce Planning. You bring your passion for customer service and on time performance and we'll deliver you the role.
Hear from the Airports Crew
The shift work for me has been a game changer. I've found the hours to be really flexible - which suits my family and my lifestyle.
Amanda, Customer Service Officer
Latest Airport Service Opportunities
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Operations & Safety
Description
Exciting opportunity for a key member of the Melbourne Airport leadership team Permanent full-time opportunity, working across a 7-day rotational shift roster Located at Melbourne AirportThe Opportuni
Reference
c81b95af-fd42-41af-9d2e-658131d0e1a6
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Fixed term
Business Function
Data Analytics
Description
Working on challenging and exciting initiatives across the Commercial & Operations teamFlexible ways of working – hybrid model with 3 days onsiteFull time 12-month opportunity, based at our head offic
Reference
5cd7bb71-9cc7-4cf2-a916-eac118e1512d
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Engineering & Maintenance
Description
Join our Maintenance Watch Team and play a critical role in the success of Jetstar EngineeringEnjoy the flexibility of a shift roster – currently 4 on, 4 off 12-hours shifts Collingwood location, Jets
Reference
5f8e5e88-fac1-4694-b447-1a144dc0c554
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Audit & Risk
Description
Full-time opportunity, Collingwood location Exciting opportunity to work with a hard-working and highly skilled team! Love travel and passionate about all thing’s aviation? You’re in the right place.
Reference
98974c77-3dd8-43dd-b0b6-365caf010839
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Engineering & Maintenance
Description
Join a supportive team at our Melbourne Precinct – our hub for end-to-end maintenance.Rare opportunity for a skilled aircraft painter to join our high performing team!Immediate access to world class s
Reference
26d26e91-2d6a-4205-9937-8119bfd85e27
Expiry Date
01/01/0001
Salary
Location
Sydney
Location
Sydney
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Operations & Safety
Description
Full time opportunity available based in SydneyAccess to a range of employee benefits, including our staff travel programLeverage your experience in Aircraft Maintenance PlanningLove travel and passi
Reference
a8c3d3e3-1832-470e-9346-a50dcddcbaf7
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Audit & Risk
Description
Play a pivotal role in supporting the effective delivery of compliance operationsExciting opportunity to work with a hard-working and highly skilled team12 month fixed-term opportunity based in Collin
Reference
6cb8df3e-3ef3-4848-98e6-3dcab3a7f056
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Strategy & Commercial Planning
Description
Lead the growth of Jetstar’s packages, groups, and tours by partnering with wholesale, leisure, and corporate travel agents.Develop and execute targeted sales plans to build forward loads on key route
Reference
59752a82-36f4-4418-b35b-9b155e918464
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Contact Centre
Description
Take an opportunity to drive initiatives that achieve customer resolution within our Customer Advocacy Unit.Challenge yourself in this ever-evolving customer centric environment.Permanent opportunity
Reference
e4245f4d-c63a-4d89-91da-475586fd3a54
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Strategy & Commercial Planning
Description
Drive network efficiency and innovation using data, systems, and stakeholder insights.Lead end-to-end planning, optimisation, and support for aviation scheduling systems.Permenant position based at ou
Reference
c8df22da-618a-43fb-bac1-3c6f4a4bf216
Expiry Date
01/01/0001
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