Airport Services
Make the airport your new office
Your opportunity to takeoff
Our Airport Services crew are the heartbeat of Jetstar. The friendly faces who greet passengers on the ground, you'll love creating memorable airport experiences. You'll be equally committed to safety, making sure things run smoothly and on time. Based at domestic and international airports throughout the Jetstar network, our Airports crew are the guardians of compliance, looking after policies and procedures like customer service standards, check-in, ramp ops - also Customs, Immigration and Quarantine rules.
There's a role and location for everyone
Customer Service Crew
As a Customer Service Officer, you'll pass on the good vibes to our passengers. You'll love helping people - almost as much as you love travelling and working in a team. As the first friendly face to greet our flyers, you’ll be making sure everyone is checked in, tackling all types of questions, and supporting specific needs. You'll always bring a sense of fun and energy as passengers take-off.
For us, travel and meeting new people go hand in hand so we welcome applications from all.
Cabin Baggage Crew
If you love talking to travellers as much as you love arriving at the boarding gates - this job is for you. As a Cabin Baggage Officer, you'll be a confident communicator who works with our team on the ground, making the boarding gates your new office.
There to educate our passengers and help them get going, you'll weigh and measure luggage and charge fees for bags on the heavy side. You’ll be warm when it’s icy, cool when under pressure and bring your professional ‘A’ game to all interactions.
Airport Management & Support
If leading projects, people and performance is your thing, then we've got you covered. Soar through the ranks from Team Leader to Airport Services Manager or join our team at Head Office in Training, Aircraft Turnaround Services or Workforce Planning. You bring your passion for customer service and on time performance and we'll deliver you the role.
Hear from the Airports Crew
The shift work for me has been a game changer. I've found the hours to be really flexible - which suits my family and my lifestyle.
Amanda, Customer Service Officer
Latest Airport Service Opportunities
Salary
Location
Gold Coast
Location
Gold Coast
Entities
Jetstar Airways Pty Ltd
Type of Employment
Part-time
Brand
Jetstar
Job Type
Permanent
Business Function
Customer Service
Description
Be directly involved in the customer experience by delivering service to the highest standardFast-paced, dynamic environment which would suit highly motivated individuals with a great attitudePe
Reference
9a74ae47-edc0-4d7d-b2d8-8f4c82119ac2
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Support Functions
Description
A dynamic and constantly evolving role within the Jetstar Airport Operations TeamPermanent full-time opportunity, working across a 7-day rotational shift rosterBased at Melbourne AirportThe Opportunit
Reference
0a638d51-81b6-4074-a43b-013466b62e06
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Support Functions
Description
Drive sales and distribution strategy across indirect channels to meet revenue targetsManage key travel agent agreements and lead a team of sales executivesFull-time opportunity based in our Jetstar o
Reference
7e23e3fd-f872-47ea-8518-d5eccb856223
Expiry Date
01/01/0001
Salary
Location
Sydney
Location
Sydney
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Engineering & Maintenance
Description
Sydney Airport LocationPermanent Nightshift OpportunitiesSpecialised focus on Jetstar’s world class narrow body aircraftImmediate access to world class Qantas Group staff travel benefitsJetstar Engine
Reference
b04afff9-33b2-4df3-8068-7aab826ac91e
Expiry Date
01/01/0001
Salary
Location
Auckland
Location
Auckland
Entities
Jetstar Airways Limited (NZ)
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Engineering & Maintenance
Description
Auckland LocationImmediate access to world-class staff travel benefitsJetstar Engineering: A team that takes off togetherWe rely on our engineers to deliver our superior safety standards, up to the se
Reference
46c6f271-2157-4873-abae-8a933f27f1f9
Expiry Date
01/01/0001
Salary
Location
Auckland
Location
Auckland
Entities
Jetstar Airways Limited (NZ)
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Engineering & Maintenance
Description
Perfect time to join us as we prepare for growth in Engineering Maintenance ActivityMultiple opportunities to join our high performing team in AucklandAccess to a range of employee benefits, including
Reference
042563f4-d982-4479-ba7a-c95b9fcb1205
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Support Functions
Description
Analyse customer feedback to support Group and airline insights.Support Jetstar’s Customer Strategy through regular reporting and ad hoc analysisPermanent opportunity based in our Collingwood Head Off
Reference
bd72f965-c249-4a7f-ad2c-ee3c44cf7472
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Fixed term
Business Function
Support Functions
Description
Opportunity to join Jetstar and contribute to project change strategy!Flexible ways of working – hybrid model with 3 days onsiteFull time permanent opportunity, based at our head office in Collingwood
Reference
db90c6f4-a094-4fbf-a7a7-a992a0bc20b6
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Fixed term
Business Function
Accounting & Finance
Description
Challenge yourself in a fast paced accounting role within the Jetstar Finance teamEnjoy staff travel benefits from day one12 Month Fixed Term opportunity based at our Head office in CollingwoodLove t
Reference
aaf49a25-7fcf-4c76-b131-6776151735ef
Expiry Date
01/01/0001
Salary
Location
Auckland
Location
Auckland
Entities
Jetstar Airways Limited (NZ)
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Pilots & Flying Operations
Description
Explore Opportunities with Jetstar Airways as a Direct Entry First Officer – A320/1 FleetPotential bases offered across both Jetstar New Zealand ports — aligned with operational needs.Evidence Based T
Reference
052310f3-6f69-4889-9afc-0b98c916af5a
Expiry Date
01/01/0001
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