Airport Services
Make the airport your new office
Your opportunity to takeoff
Our Airport Services crew are the heartbeat of Jetstar. The friendly faces who greet passengers on the ground, you'll love creating memorable airport experiences. You'll be equally committed to safety, making sure things run smoothly and on time. Based at domestic and international airports throughout the Jetstar network, our Airports crew are the guardians of compliance, looking after policies and procedures like customer service standards, check-in, ramp ops - also Customs, Immigration and Quarantine rules.
There's a role and location for everyone
Customer Service Crew
As a Customer Service Officer, you'll pass on the good vibes to our passengers. You'll love helping people - almost as much as you love travelling and working in a team. As the first friendly face to greet our flyers, you’ll be making sure everyone is checked in, tackling all types of questions, and supporting specific needs. You'll always bring a sense of fun and energy as passengers take-off.
For us, travel and meeting new people go hand in hand so we welcome applications from all.
Cabin Baggage Crew
If you love talking to travellers as much as you love arriving at the boarding gates - this job is for you. As a Cabin Baggage Officer, you'll be a confident communicator who works with our team on the ground, making the boarding gates your new office.
There to educate our passengers and help them get going, you'll weigh and measure luggage and charge fees for bags on the heavy side. You’ll be warm when it’s icy, cool when under pressure and bring your professional ‘A’ game to all interactions.
Airport Management & Support
If leading projects, people and performance is your thing, then we've got you covered. Soar through the ranks from Team Leader to Airport Services Manager or join our team at Head Office in Training, Aircraft Turnaround Services or Workforce Planning. You bring your passion for customer service and on time performance and we'll deliver you the role.
Hear from the Airports Crew
The shift work for me has been a game changer. I've found the hours to be really flexible - which suits my family and my lifestyle.
Amanda, Customer Service Officer
Latest Airport Service Opportunities
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Information Technology
Description
Work on Meaningful, High-Impact Data InitiativesHelp Shape the Future of Our Cloud Data Ecosystem and Data-Driven CultureFull-Time, Permanent Role | Based at Jetstar HQ, MelbourneWe're looking for a D
Reference
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Expiry Date
01/01/0001
Salary
Location
Adelaide
Location
Adelaide
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Support Functions
Description
Exciting opportunity to lead and implement people and operational initiatives Permanent full-time opportunity, working Monday to Friday Located at Adelaide Airport The Opportunity The Performance Mana
Reference
0a36e2f3-f79d-41ed-a3bc-09bcb771dbae
Expiry Date
01/01/0001
Salary
Location
Sydney
Location
Sydney
Entities
Jetstar Airways Pty Ltd
Type of Employment
Part-time
Brand
Jetstar
Job Type
Permanent
Business Function
Airports
Description
Be directly involved in the customer experience by delivering service to the highest standardFast-paced, dynamic environment which would suit highly motivated individuals with a great attitudePermanen
Reference
e4aefc3b-b878-4fbe-a13b-49db35f5f2ba
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Support Functions
Description
The Product Manager role is responsible for the “next-gen” product roadmap within the Jetstar Operations Control Centre (JOCC), the 24/7 team that supports the airline operation. The role will maximis
Reference
f1f4d4ec-be02-4d91-a15c-35c5de1c1727
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Support Functions
Description
Permanent OpportunityJetstar Head Office Location Immediate access to world class staff travel benefits for yourself and your travel companionsJetstar Engineering: A team that takes off togetherWe rel
Reference
a6a33b81-4a9a-4070-813f-064b5b65df3a
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Operations & Safety
Description
Analyse customer behaviour and product performance to maximise profitability and optimise the flight products portfolio.Provide insights to product specialists and senior leaders to support cross-func
Reference
873b37c6-9e54-458f-b020-4f614e0627dc
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Pilots & Flying Operations
Description
Enjoy attractive industry benefits while working with a diverse, high-performing teamFull time permanent positionBased at Jetstar head office in Collingwood, MelbourneWe're looking for a smart Content
Reference
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Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Operations & Safety
Description
If you’ve ever thought about a career in aviation — now is the perfect time to take off with Jetstar! We are undertaking one of the biggest recruitment campaigns in our 20-year-history. Join us during
Reference
2f871f3a-5828-4dad-b702-fc242fcfde2e
Expiry Date
01/01/0001
Salary
Location
Auckland
Location
Auckland
Entities
Jetstar Airways Limited (NZ)
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Pilots & Flying Operations
Description
Updated Collective Agreement: A newly ratified agreement with enhanced conditions.Competitive Remuneration: Starting salary for First Officers is now $118,248, increasing to $121,796 from 1 October 20
Reference
052310f3-6f69-4889-9afc-0b98c916af5a
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Support Functions
Description
Permanent full time opportunityImmediate access to world-class staff travels benefitsTullamarine Location / complimentary onsite parking available Jetstar Engineering: A team that takes off togetherW
Reference
6dd53a87-e5ba-4765-95dd-b3029afe9341
Expiry Date
01/01/0001
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