Airport Services
Make the airport your new office
Your opportunity to takeoff
Our Airport Services crew are the heartbeat of Jetstar. The friendly faces who greet passengers on the ground, you'll love creating memorable airport experiences. You'll be equally committed to safety, making sure things run smoothly and on time. Based at domestic and international airports throughout the Jetstar network, our Airports crew are the guardians of compliance, looking after policies and procedures like customer service standards, check-in, ramp ops - also Customs, Immigration and Quarantine rules.
There's a role and location for everyone
Customer Service Crew
As a Customer Service Officer, you'll pass on the good vibes to our passengers. You'll love helping people - almost as much as you love travelling and working in a team. As the first friendly face to greet our flyers, you’ll be making sure everyone is checked in, tackling all types of questions, and supporting specific needs. You'll always bring a sense of fun and energy as passengers take-off.
For us, travel and meeting new people go hand in hand so we welcome applications from all.
Cabin Baggage Crew
If you love talking to travellers as much as you love arriving at the boarding gates - this job is for you. As a Cabin Baggage Officer, you'll be a confident communicator who works with our team on the ground, making the boarding gates your new office.
There to educate our passengers and help them get going, you'll weigh and measure luggage and charge fees for bags on the heavy side. You’ll be warm when it’s icy, cool when under pressure and bring your professional ‘A’ game to all interactions.
Airport Management & Support
If leading projects, people and performance is your thing, then we've got you covered. Soar through the ranks from Team Leader to Airport Services Manager or join our team at Head Office in Training, Aircraft Turnaround Services or Workforce Planning. You bring your passion for customer service and on time performance and we'll deliver you the role.
Hear from the Airports Crew
The shift work for me has been a game changer. I've found the hours to be really flexible - which suits my family and my lifestyle.
Amanda, Customer Service Officer
Latest Airport Service Opportunities
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Support Functions
Description
About Our Engineering TeamWe rely on our Jetstar Engineering Team to deliver our superior safety standards, up to the second. They’re the trouble-shooters, glitch-fixers and tech-experts who make sure
Reference
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Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Information Technology
Description
Lead the data modelling practice that powers analytics and insights across the entire airlineFlexible ways of working – hybrid model with 3 days onsiteFull time permanent opportunity, based at our Hea
Reference
4b4d5cf7-3c6c-41ab-be98-92932cb95449
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Support Functions
Description
Play a pivotal role by leading commercial sourcing campaigns and contract negotiations Full time, permanent opportunity based at our Jetstar Head Office in Collingwood Access to a range of employee be
Reference
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Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Fixed term
Business Function
Information Technology
Description
Test Lead role working within our Jetstar Technology Team Working on challenging and exciting projects 12-month role based at our Collingwood head office (hybrid working options available) As the Test
Reference
6b20b598-f29a-4a21-b253-9c344a05e089
Expiry Date
01/01/0001
Salary
Location
Sydney
Location
Sydney
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Engineering & Maintenance
Description
Love travel and passionate about all thing’s aviation? You’re in the right place. At Jetstar, you get to takeoff at work, and in life.As a team, we’re lucky we get to do both for a living – and we wan
Reference
23f2c2bf-0233-4b7d-a220-b71f216ec78c
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Operations & Safety
Description
Play a pivotal role in leading our high-performing Crewing team on shiftJoin us on a 12-month journey with a fixed-term contract until November 2026Enjoy the flexibility of 24/7 shift work, based at o
Reference
ab4e0a38-ebdf-47c0-a964-5552eebd7831
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Customer Service
Description
Lead change initiatives which influence customer satisfaction and commercial outcomesDevelop your expertise in project and change management Permanent, full-time position based in MelbourneLove travel
Reference
97bc8867-4c01-42e4-8f9f-bc2a79f16cff
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Customer Service
Description
Challenge yourself to lead transformation projects and the Cabin Safety StrategyDrive continuous improvement in safety systems and performancePermanent, full-time role, working a minimum of 4 days a w
Reference
5a84f13f-c22d-4d34-93fc-43dafb551784
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Fixed term
Business Function
Data Analytics
Description
Lead the Data Science practice that powers analytics and insights across the entire airlineFlexible ways of working – hybrid model with 3 days onsiteFull time 12-month opportunity, based at our Head O
Reference
ba04868d-4768-45ce-b1a8-b27428638ef0
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Pilots & Flying Operations
Description
Support the development and maintenance of Jetstar’s Fatigue Risk Management System (FRMS)Collaborate with internal and external stakeholders to enhance safety and compliancePermanent full-time opport
Reference
392e0159-70f8-4a4f-a7cc-755a00c7cc4b
Expiry Date
01/01/0001
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