Airport Services
Make the airport your new office
Your opportunity to takeoff
Our Airport Services crew are the heartbeat of Jetstar. The friendly faces who greet passengers on the ground, you'll love creating memorable airport experiences. You'll be equally committed to safety, making sure things run smoothly and on time. Based at domestic and international airports throughout the Jetstar network, our Airports crew are the guardians of compliance, looking after policies and procedures like customer service standards, check-in, ramp ops - also Customs, Immigration and Quarantine rules.
There's a role and location for everyone
Customer Service Crew
As a Customer Service Officer, you'll pass on the good vibes to our passengers. You'll love helping people - almost as much as you love travelling and working in a team. As the first friendly face to greet our flyers, you’ll be making sure everyone is checked in, tackling all types of questions, and supporting specific needs. You'll always bring a sense of fun and energy as passengers take-off.
For us, travel and meeting new people go hand in hand so we welcome applications from all.
Cabin Baggage Crew
If you love talking to travellers as much as you love arriving at the boarding gates - this job is for you. As a Cabin Baggage Officer, you'll be a confident communicator who works with our team on the ground, making the boarding gates your new office.
There to educate our passengers and help them get going, you'll weigh and measure luggage and charge fees for bags on the heavy side. You’ll be warm when it’s icy, cool when under pressure and bring your professional ‘A’ game to all interactions.
Airport Management & Support
If leading projects, people and performance is your thing, then we've got you covered. Soar through the ranks from Team Leader to Airport Services Manager or join our team at Head Office in Training, Aircraft Turnaround Services or Workforce Planning. You bring your passion for customer service and on time performance and we'll deliver you the role.
Hear from the Airports Crew
The shift work for me has been a game changer. I've found the hours to be really flexible - which suits my family and my lifestyle.
Amanda, Customer Service Officer
Latest Airport Service Opportunities
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Audit & Risk
Description
Full time opportunityImmediate access to staff travels benefitsEnjoy the flexibility of a shift roster – currently 4 days on 4 days off, 11-hour shiftsAbout our Engineering Team We rely on our engine
Reference
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Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Fixed term
Business Function
Human Resources
Description
Lead digital Customer Care projects by defining requirements and identifying improvement opportunities.Apply your expertise in digital solutions, design, and training to enhance customer interactions.
Reference
568321ae-4931-442b-b7c0-f17d3b2861f8
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Fixed term
Business Function
Pilots & Flying Operations
Description
Enjoy attractive industry benefits while working with a diverse, high-performing team 14 month fixed-term, full time opportunity Based at Jetstar head office in Collingwood, Melbourne Jetstar thrives
Reference
6b17171c-30c3-4a77-8220-a8b0db93c772
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Fixed term
Business Function
Accounting & Finance
Description
Challenge yourself in a fast paced accounting role within the Jetstar Finance teamEnjoy staff travel benefits from day oneFull Time opportunity based at our Head office in CollingwoodLove travel and
Reference
aaf49a25-7fcf-4c76-b131-6776151735ef
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Apprenticeships
Description
2026 Jetstar Engineering Apprentice ProgramApply now and join us in January 2026 – express your interest today! Receive a full-time salary whilst earning a nationally recognised qualification funded b
Reference
1217027e-f3d8-4c9e-aecd-733ab22382fb
Expiry Date
01/01/0001
Salary
Location
Wellington
Location
Wellington
Entities
Jetstar Airways Limited (NZ)
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Engineering & Maintenance
Description
Rare opportunity currently available in WellingtonAccess to industry leading employee benefits from commencement, including international staff travel Jetstar Engineering: A team that takes off toget
Reference
e45074bb-0c47-4a5d-8ca6-db00fb6d8f4e
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Fixed term
Business Function
Support Functions
Description
Analyse customer behaviour and product performance to maximise profitability and optimise the flight products portfolio.Provide insights to product specialists and senior leaders to support cross-func
Reference
77978137-5890-4135-a06e-008c2fe4bab7
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Support Functions
Description
Challenge yourself in this strategic role within the Jetstar Finance teamShowcase your influencing skills while working with key stakeholdersFull Time opportunity based at our Head office in Collingwo
Reference
35a46e8a-b467-4ec7-869b-48d3648cdc5e
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Support Functions
Description
Use your excellent Technology Transformation skills and add value to the Jetstar Finance teamShowcase your influencing skills while working with key stakeholdersFull Time opportunity based at our Head
Reference
55951b9e-6178-46cd-9678-af3711499f0b
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Information Technology
Description
Support and optimise AI-driven solutions (VA, IVA, IVR) across channels in English, Chinese, and Japanese.Provide Operational and Content support for platforms like Genesys to improve workflows and cu
Reference
945cb617-51d8-4473-9986-237de9208960
Expiry Date
01/01/0001
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