Airport Services
Make the airport your new office
Your opportunity to takeoff
Our Airport Services crew are the heartbeat of Jetstar. The friendly faces who greet passengers on the ground, you'll love creating memorable airport experiences. You'll be equally committed to safety, making sure things run smoothly and on time. Based at domestic and international airports throughout the Jetstar network, our Airports crew are the guardians of compliance, looking after policies and procedures like customer service standards, check-in, ramp ops - also Customs, Immigration and Quarantine rules.
There's a role and location for everyone
Customer Service Crew
As a Customer Service Officer, you'll pass on the good vibes to our passengers. You'll love helping people - almost as much as you love travelling and working in a team. As the first friendly face to greet our flyers, you’ll be making sure everyone is checked in, tackling all types of questions, and supporting specific needs. You'll always bring a sense of fun and energy as passengers take-off.
For us, travel and meeting new people go hand in hand so we welcome applications from all.
Cabin Baggage Crew
If you love talking to travellers as much as you love arriving at the boarding gates - this job is for you. As a Cabin Baggage Officer, you'll be a confident communicator who works with our team on the ground, making the boarding gates your new office.
There to educate our passengers and help them get going, you'll weigh and measure luggage and charge fees for bags on the heavy side. You’ll be warm when it’s icy, cool when under pressure and bring your professional ‘A’ game to all interactions.
Airport Management & Support
If leading projects, people and performance is your thing, then we've got you covered. Soar through the ranks from Team Leader to Airport Services Manager or join our team at Head Office in Training, Aircraft Turnaround Services or Workforce Planning. You bring your passion for customer service and on time performance and we'll deliver you the role.
Hear from the Airports Crew
The shift work for me has been a game changer. I've found the hours to be really flexible - which suits my family and my lifestyle.
Amanda, Customer Service Officer
Latest Airport Service Opportunities
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Support Functions
Description
Be part of our Jetstar Safety team Lead risk and change management initiatives to enhance safety outcomesFull-time, permanent position based in Melbourne, Collingwood location – hybrid working arrang
Reference
4fbe2a41-c0b8-4439-806c-0f18355f8901
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Strategy & Commercial Planning
Description
Love travel and passionate about all things aviation. You’re in the right place. At Jetstar, you get to takeoff at work, and in life.Jetstar's transformation towards digital retailing is powered by pr
Reference
d98ebe39-13af-4a89-8392-3732f9e510a4
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Fixed term
Business Function
Engineering & Maintenance
Description
Be the first onboard our new Engineering Internship ProgramApply now to join us from 24 November 2025 to 27 February 2026Love travel and all things Engineering? You’re in the right place. At Jetstar,
Reference
72485499-8abf-4219-bc2a-0dda549ebfa0
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Information Technology
Description
Support the Technical Services for Jetstar Airline Operations Full time permanent role based at our Jetstar HQ in MelbourneStaff Travel Benefit from Day one!Love travel and passionate about all things
Reference
2cc81a6a-88d2-4bed-8c4b-4d80149b818e
Expiry Date
01/01/0001
Salary
Location
Christchurch
Location
Christchurch
Entities
Jetstar Airways Limited (NZ)
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Engineering & Maintenance
Description
Perfect time to join us as we prepare for growth in Engineering Maintenance ActivityJoin our high performing team in ChristchurchAccess to a range of employee benefits, including our staff travel prog
Reference
fcde0c34-b187-4f4a-83d6-e37fcef060cc
Expiry Date
01/01/0001
Salary
Location
Auckland
Location
Auckland
Entities
Jetstar Airways Limited (NZ)
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Engineering & Maintenance
Description
Perfect time to join us as we prepare for growth in Engineering Maintenance ActivityMultiple opportunities to join our high performing team in AucklandAccess to a range of employee benefits, including
Reference
042563f4-d982-4479-ba7a-c95b9fcb1205
Expiry Date
01/01/0001
Salary
Location
Brisbane
Location
Brisbane
Entities
Jetstar Airways Pty Ltd
Type of Employment
Part-time
Brand
Jetstar
Job Type
Permanent
Business Function
Customer Service
Description
Be directly involved in the customer experience by delivering service to the highest standardFast-paced, dynamic environment which would suit highly motivated individuals with a great attitudePermanen
Reference
3f99492d-46ae-484c-b85d-29db794e35b7
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Engineering & Maintenance
Description
Immediate access to great staff travel benefits Generous sponsorship and relocation support for international candidates - for you and your immediate familyOpportunities available within variety of l
Reference
296499b5-cbf7-4dbc-9dd2-30177b801119
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Support Functions
Description
Multiple exciting opportunities based at our Head OfficeFull-Time (Permanent & Fixed-Term Roles Available)Challenge yourself to take the next step in your careerThe OpportunityJetstar is seeking Power
Reference
72b2020a-4d84-49bc-aba2-334a164121cd
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Information Technology
Description
Support the Technical Services for Jetstar Airline Operations Full time permanent role based at our Jetstar HQ in MelbourneStaff Travel Benefit from Day one!Love travel and passionate about all things
Reference
711ff960-63ad-4dd0-81ef-48a7c8291cd2
Expiry Date
01/01/0001
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