Airport Services
Make the airport your new office
Your opportunity to takeoff
Our Airport Services crew are the heartbeat of Jetstar. The friendly faces who greet passengers on the ground, you'll love creating memorable airport experiences. You'll be equally committed to safety, making sure things run smoothly and on time. Based at domestic and international airports throughout the Jetstar network, our Airports crew are the guardians of compliance, looking after policies and procedures like customer service standards, check-in, ramp ops - also Customs, Immigration and Quarantine rules.
There's a role and location for everyone
Customer Service Crew
As a Customer Service Officer, you'll pass on the good vibes to our passengers. You'll love helping people - almost as much as you love travelling and working in a team. As the first friendly face to greet our flyers, you’ll be making sure everyone is checked in, tackling all types of questions, and supporting specific needs. You'll always bring a sense of fun and energy as passengers take-off.
For us, travel and meeting new people go hand in hand so we welcome applications from all.
Cabin Baggage Crew
If you love talking to travellers as much as you love arriving at the boarding gates - this job is for you. As a Cabin Baggage Officer, you'll be a confident communicator who works with our team on the ground, making the boarding gates your new office.
There to educate our passengers and help them get going, you'll weigh and measure luggage and charge fees for bags on the heavy side. You’ll be warm when it’s icy, cool when under pressure and bring your professional ‘A’ game to all interactions.
Airport Management & Support
If leading projects, people and performance is your thing, then we've got you covered. Soar through the ranks from Team Leader to Airport Services Manager or join our team at Head Office in Training, Aircraft Turnaround Services or Workforce Planning. You bring your passion for customer service and on time performance and we'll deliver you the role.
Hear from the Airports Crew
The shift work for me has been a game changer. I've found the hours to be really flexible - which suits my family and my lifestyle.
Amanda, Customer Service Officer
Latest Airport Service Opportunities
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Fixed term
Business Function
Support Functions
Description
Lead the end-to-end delivery of decision support capability into Network planning & SchedulingManage internal and external stakeholders as required to develop and implement project deliverables12-mont
Reference
6ac2f494-16e3-4a4d-931f-9601011f1017
Expiry Date
01/01/0001
Salary
Location
Sydney
Location
Sydney
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Operations & Safety
Description
A dynamic and constantly evolving role within the Jetstar Airport Operations TeamPermanent full-time opportunity, working across a 7-day rotational shift rosterBased at Sydney AirportThe OpportunityTh
Reference
fc9c9f10-ce3b-437f-b2c1-bf8691f81192
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Operations & Safety
Description
Play a pivotal role in customer care & disrupt management at our Jetstar Operations Control Centre (JOCC)Enjoy the flexibility of 24/7 shift work, based at our Head Office in Collingwood Take off with
Reference
b7c97a79-51a6-4f23-8097-cb46e5123978
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Strategy & Commercial Planning
Description
Support the deployment of aircraft to the right routes, at the optimal frequencies and timings, by delivering high-quality, data-driven analysesCollingwood Head Office locationPermanent full-time oppo
Reference
de5ca05a-f8f4-4917-91b2-ff1e66ea13e1
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Fixed term
Business Function
Operations & Safety
Description
Play a pivotal role in coordinating our network operations at our Jetstar Operations Control Centre (JOCC) Enjoy the flexibility of 24/7 shift work, based at our Jetstar Head Office in Collingwood Tak
Reference
c71fed4e-2952-4bf2-a4cf-3e58bb328411
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Operations & Safety
Description
Exciting opportunity to play a critical role in ensuring safe, compliant and efficient operations for Jetstar Aircraft Turnaround ServicesPermanent full-time position based in MelbourneThe Opportunity
Reference
fd8ccbef-f0d8-4014-bb91-4da687aa4395
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Fixed term
Business Function
Information Technology
Description
Opportunity to use data to improve the Club Jetstar loyalty program for our customersFlexible ways of working – hybrid model with 3 days onsiteFull-time 12-month fixed-term opportunity, based at our h
Reference
e2d649c1-a268-4f93-8cdb-4352b0c3fbe9
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Contact Centre
Description
Help shape chatbot and voicebot experiences that support customer needs, drive self-service, and align with business goals.Work with teams and vendors to deliver smart features in a fast-paced, agile
Reference
98f74ff8-721c-499d-b56e-12c5ed2047f0
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Marketing
Description
Access to great employee benefits, including staff travel Various opportunities to progress your career within the Qantas Group A great developmental role for an experienced marketing professional
Reference
ea2a4c38-7496-4030-a24e-63504861531b
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Information Technology
Description
Join and shape a growing Robotics and AI team in JetstarWork on challenging and exciting initiativesPermanent role based in our Collingwood head office in Melbourne CBDIf you’ve ever thought about a c
Reference
84ea268c-5d25-4d74-a4b4-ac2d56900239
Expiry Date
01/01/0001
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