Airport Services
Make the airport your new office
Your opportunity to takeoff
Our Airport Services crew are the heartbeat of Jetstar. The friendly faces who greet passengers on the ground, you'll love creating memorable airport experiences. You'll be equally committed to safety, making sure things run smoothly and on time. Based at domestic and international airports throughout the Jetstar network, our Airports crew are the guardians of compliance, looking after policies and procedures like customer service standards, check-in, ramp ops - also Customs, Immigration and Quarantine rules.
There's a role and location for everyone
Customer Service Crew
As a Customer Service Officer, you'll pass on the good vibes to our passengers. You'll love helping people - almost as much as you love travelling and working in a team. As the first friendly face to greet our flyers, you’ll be making sure everyone is checked in, tackling all types of questions, and supporting specific needs. You'll always bring a sense of fun and energy as passengers take-off.
For us, travel and meeting new people go hand in hand so we welcome applications from all.
Cabin Baggage Crew
If you love talking to travellers as much as you love arriving at the boarding gates - this job is for you. As a Cabin Baggage Officer, you'll be a confident communicator who works with our team on the ground, making the boarding gates your new office.
There to educate our passengers and help them get going, you'll weigh and measure luggage and charge fees for bags on the heavy side. You’ll be warm when it’s icy, cool when under pressure and bring your professional ‘A’ game to all interactions.
Airport Management & Support
If leading projects, people and performance is your thing, then we've got you covered. Soar through the ranks from Team Leader to Airport Services Manager or join our team at Head Office in Training, Aircraft Turnaround Services or Workforce Planning. You bring your passion for customer service and on time performance and we'll deliver you the role.
Hear from the Airports Crew
The shift work for me has been a game changer. I've found the hours to be really flexible - which suits my family and my lifestyle.
Amanda, Customer Service Officer
Latest Airport Service Opportunities
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Fixed term
Business Function
Marketing
Description
Join and shape a growing Digital team at JetstarWork on challenging and exciting initiatives to add valueFull-time 12-month opportunity based at our head office in Collingwood, MelbourneLove travel an
Reference
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Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Fixed term
Business Function
Support Functions
Description
Multiple opportunities based at our Collingwood office (Permanent and Fixed term)Shift work – 4 on 4 off – 7am to 6pm (x3) and 7pm to 6am (x1)Access to industry leading employee benefits from commence
Reference
05735919-e624-4eb7-ad82-0803e42914c7
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Fixed term
Business Function
Operations & Safety
Description
Challenge yourself with a dynamic and constantly evolving role within the Workforce Planning teamShowcase your proficiency with data and working with stakeholdersFull Time opportunity on a Fixed Term
Reference
af0e8c78-d407-4833-b444-af15db60fff6
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Contact Centre
Description
Own the performance of Jetstar’s outsourced Contact Centres across the Philippines, Japan, and Malaysia, managing 500–600 FTE and delivering multilingual support in English, Japanese, Chinese, and Kor
Reference
ca1376de-35d9-46bd-86ab-2616695ed00a
Expiry Date
01/01/0001
Salary
Location
Sydney
Location
Sydney
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Operations & Safety
Description
Full time opportunity available based in SydneyAccess to a range of employee benefits, including our staff travel programLeverage your experience in Aircraft Maintenance PlanningLove travel and passio
Reference
a8c3d3e3-1832-470e-9346-a50dcddcbaf7
Expiry Date
01/01/0001
Salary
Location
Cairns
Location
Cairns
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Engineering & Maintenance
Description
Exciting Entry Level Opportunity working closely with our Engineering teamPermanent opportunity, Cairns Airport locationAccess to a range of employee benefits, including our world-class staff travel p
Reference
7fb943b5-c730-4f4c-a38c-d35ff195130e
Expiry Date
01/01/0001
Salary
Location
Sydney
Location
Sydney
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Engineering & Maintenance
Description
Exciting Entry Level Opportunity working closely with our Engineering teamPermanent opportunity, Sydney Airport locationAccess to a range of employee benefits, including our world-class staff travel p
Reference
04075cb7-9442-425d-8e61-8a0210c2403e
Expiry Date
01/01/0001
Salary
Location
Christchurch
Location
Christchurch
Entities
Jetstar Airways Limited (NZ)
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Engineering & Maintenance
Description
Immediate access to world-class staff travel benefitsChristchurch Airport LocationJetstar Engineering: A team that takes off togetherWe rely on our engineers to deliver our superior safety standards,
Reference
1dbcfaa5-484d-4771-b50c-3689f36fad74
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Information Technology
Description
Join the Airline Operations team in Jetstar!Full time permanent role based at our head office in Collingwood (hybrid working options available) Staff Travel Benefits from Day One The Oracle Database A
Reference
8a9ab4db-c759-4525-a8a2-104d0b9a5e17
Expiry Date
01/01/0001
Salary
Location
Queenstown
Location
Queenstown
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Engineering & Maintenance
Description
Based in beautiful Queenstown, New ZealandPermanent Line Station Engineer opportunity Work-life balance with a 4 days on / 4 days off rosterJetstar Engineering: A team that takes off togetherWe rely o
Reference
4e8efe5e-752b-4987-9071-6b846349b637
Expiry Date
01/01/0001
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