Job Description
- Exciting opportunity to lead Jetstar’s Melbourne Airport operations
- 12-month fixed-term position
The Opportunity
The Senior Manager Melbourne Airport Operations is responsible for the end-to-end performance of our Melbourne Airport operations — driving excellence in safety, customer experience, people experience, operational efficiency and financial outcomes.
Leadership is at the heart of this role. You will lead and empower our customer facing team, champion a high-performance culture, and role model leadership behaviours that reflect our Jetstar values. You’ll navigate union and stakeholder relationships (i.e. GSPs) and ensure strong governance across safety, security, and compliance.
Reporting to the Head of Airport Services, the role also works closely with several stakeholders across the Jetstar operation such as Flight Operations, Engineering and Cabin Crew to ensure a safe and consistent operation.
You’ll have –
- 7+ years’ experience leading large operational teams within aviation
- Operational and managerial experience at a senior level in a large, complex service environment
- Strong interpersonal skills and ability to work in a fast-paced and dynamic environment with competing priorities.
- Strong consultation skills and able to interact with all levels of an organisation
- Sound analytical aptitude, problem solving skills and data management
- Ability to develop and implement tactical plans
- Ability to work within a complex and dynamic operational environment
- Tertiary Qualifications in a Business, Aviation, Safety or related discipline is desirable but not essential
Our Culture
Jetstar is alive with a sense of adventure. Day in and day out, our teams search for new places to fly, new ways to add value and new ideas to improve performance. If you love the road less travelled, you’ll love working here because ours is a team who innovate every day, thrive on delivery, support each other and celebrate our successes. You’ll be supported to challenge, anticipate and explore while you work will connect people and enrich lives. We encourage diversity and aim to create an environment where our employees feel valued, respected and enabled.
Our Benefits
Team members have access to heavily discounted fares to destinations all over the world – not only for team members, but for their favourite travel companions too. Our staff travel benefit includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel. Discounts can be used within the Jetstar Group airlines, Qantas and other partner airlines.
Inclusion and Diversity
Jetstar is an equal opportunity employer, so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or accessibility requirements, we encourage you to advise us at time of application.
Applications close: Thursday 31st July, 2025
