- Full-time
- Melbourne
Payroll Administration Officer
- Jetstar Airways Pty Ltd
This vacancy has now expired. Please see similar roles below...
- If you’re passionate about reporting, payroll and love working as part of a team, then we need you!
- Grow your skills in a Melbourne based People Shared Services Team for a fixed-term of 12 months
- Immediate access to a range of employee benefits, including our staff travel program
Join the Jetstar team at a pivotal moment in our history. The outlook for our domestic flying is strong, our teams have never been more committed, and our mission is unchanged, to offer all day, every day low fares so more people can fly to more places, more often. We are passionate about making travel accessible and enjoyable for all.
Our People Shared Services team provide support to our corporate and operational teams across the Jetstar Australia & New Zealand network in the delivery of timely and accurate processing of payroll along with administrative support of HR processes across the employee lifecycle, managing the suite of People Systems and delivering value add learning/organisational development activities. We pride ourselves on the delivery of superior customer service, data accuracy and quality payroll outcomes for our people, whilst creating an energetic, team environment.
This diverse role has two key focus areas, payroll administration support and payroll reporting. Under the guidance of your experienced peers, this role will provide payroll administration support including resolving payroll queries, new starter set up and supporting leave applications and termination processes, whilst also getting involved with the delivery of critical payroll analysis and reporting.
As our Payroll Administration Officer, your accountabilities will include:
- Resolving payroll related queries from a range of stakeholders, including team members, leaders and the People (HR) Managers, corresponding professionally through our internal ticketing system
- Providing payroll related services to the business across a variety of topics such as taxation, employee benefits, Superannuation and/or others.
- Setup of new starters in our HR System (Workday) and supporting termination processes, such as checking of termination calculations
- Processing government paid parental leave applications
- Using and building expertise in our payroll system (ADP GlobalView) and HR system (Workday)
- Assisting with reporting activities such month end reporting, leave accrual analysis, ABS Reporting and adhoc data analysis
- As well as the opportunity to be involved with new payroll and people services projects as they arise.
About you
Our People Shared Services Team pride themselves on delivering on time, compliant and accurate processing of payroll data for multiple Jetstar pay runs, on a fortnightly and monthly basis. We are searching for an individual with payroll administration experience (+2 years ideally with a payroll size of above 1000 for an EBA covered workforce) along with demonstrated advanced excel skills and experience in producing reports to the highest standard of accuracy in a timely manner.
Of equal importance is your passion for working as part of a team and your genuine care for delivering a great experience for our most important customer – our people. Naturally, you will bring a structured, organised operating style and comfort to work within strict timeframes whilst flexible to get involved in a range of projects.
You will bring:
- Experience in managing payroll queries, ideally in a ticketing system, and processing activities such as leave applications and new starter setups.
- Exposure to relevant payroll acts and regulations and comfort in navigating industrial agreements (EBA, Awards)
- Excellent excel skills (comfortable with pivot tables, lookups, formulas..)
- Exposure to ADP Global View and Workday (or a similar system) will hold you in high regard, in addition to exposure to operating in a partially outsourced payroll environment (highly regarded but not essential).
About Jetstar
The Jetstar Group has airlines in Australia, New Zealand, Singapore and Japan. Launch in 2004, we have grown from a team of 700 to 7,600 and have flown more than 250 million passengers. Collectively we now offer more than 5000 flights a week to more than 85 destinations in 17 countries and territories across the Asia Pacific region, with a fleet of more than 130 aircraft.
Our Culture
Jetstar is alive with a sense of adventure. Day in and day out, our teams search for new places to fly, new ways to add value and new ideas to improve performance. If you love the road less travelled, you’ll love working here because ours is a team who innovate every day, thrive on delivery, support each other and celebrate our successes. You’ll be supported to challenge, anticipate and explore while you work will connect people and enrich lives. We encourage diversity and aim to create an environment where our employees feel valued, respected and enabled.
Our Benefits
Team members have access to heavily discounted fares to destinations all over the world – not only for team members, but for their favourite travel companions too. Our staff travel benefit includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel. Discounts can be used within the Jetstar Group airlines, Qantas and other partner airlines.
Inclusion and Diversity
Jetstar is an equal opportunity employer, so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or accessibility requirements, we encourage you to advise us at time of application.
If you’re ready to step into a culture that will challenge and excite you, submit an application and let’s explore how we go places together.
Applications close: Wednesday, 4 December 2024
Please note: applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.
We're Jetstar
We’re Jetstar. You may know us for our famous low fares, but did you also know that we’ve flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. We also operate a fleet of more than 80 aircraft, including state-of-the-art Airbus A320/21 NEO aircraft and the Airbus A320 family and Boeing 787-8s. Every day we enable more people to takeoff to more places, more often.
Impressive numbers? What's even more impressive is the team of extraordinary people taking off together day in day out, flight after flight.
Our people are the real jet stars.

We're Jetstar
We’re Jetstar. You may know us for our famous low fares, but did you also know that we’ve flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. We also operate a fleet of more than 80 aircraft, including state-of-the-art Airbus A320/21 NEO aircraft and the Airbus A320 family and Boeing 787-8s. Every day we enable more people to takeoff to more places, more often.
Impressive numbers? What's even more impressive is the team of extraordinary people taking off together day in day out, flight after flight.
Our people are the real jet stars.
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