Job Description
- 7-day shift work opportunity based in Collingwood
- Exciting opportunity to work with a hard-working and highly skilled team!
- Access to a range of employee benefits, including our world-class staff travel program
- 12 month fixed-term contract
The Opportunity
Jetstar’s Operations Delivery team are nothing less than the nerve centre of our airline. All of our team members within our Operations Delivery team play a critical role in managing the logistics compliance and safety relating to daily movements of our aircraft, team members and passengers.
As the Crewing Officer you will maintain the integrity of Jetstar’s “Day of Operations” flying program by ensuring Jetstar complies with regulatory, company, and industrial requirements for all tech & cabin crew. Reporting to the Manager Crewing Operations & Planning, you will work as part of an energetic and experienced team to ensure all flights are crewed on a daily basis in compliance with the requirements of the Company Operations Manuals and applicable CASA legislation.
Key responsibilities include:
- Ensure all flights have the sufficient crew complement in response to changes in crew availability and daily operational schedule variations
- Ensure all rosters and allocated duties / changes comply with rostering limitations and all applicable CASA legislation
- Monitor the day-to-day Operations and ensure all Crew Movements are maintained in accordance with CASA and Company requirements to optimise the Daily Operational Integrity
- Liaise with the Training team to ensure all Flight crew training requirements are achieved
- Ensure all crew are notified of any changes to their published roster in a timely manner
- Manage accommodation and transportation for crew movements
- Ensure all reports and support functions are actioned as per company and departmental policy
- Ensure all Government and Airport Departments (i.e. Immigration, Customs and Handling Agents) nationally and internationally are kept up to date with all relevant documentation
- Ensure all crew that are travelling as a passenger are booked and ticketed on their respective flights
- Maintain a working relationship with Crew Planning Department and all Regional Base Managers
- Maintain Crew Schedule Integrity
To be successful in this role, you will demonstrate the following skills and experience:
- Experience/knowledge of airline, transport or logistic operations (preferred but not mandatory).
- Experience working in a busy team based, operationally focused environment.
- Ability to work in an operational environment subjected to pressures of time and cost factors
- Demonstrate a level of proficiency in MS Office and excel packages
- Working knowledge of the Sabre Rocade system preferred but not essential
- Have the ability to work on a 24-hour rotating shift roster
- Customer focussed – able to manage people – interpersonal skills
- Innovative with the ability to manage change within the Company's growth
- Ability to use own initiative and experience to achieve and maintain maximum efficiency and productivity.
- Excellent time management skills and verbal and written communication skills
About Jetstar
The Jetstar Group has airlines in Australia, New Zealand, Singapore and Japan. Launch in 2004, we have grown from a team of 700 to 7,600 and have flown more than 250 million passengers. Collectively we now offer more than 5000 flights a week to more than 85 destinations in 17 countries and territories across the Asia Pacific region, with a fleet of more than 130 aircraft.
Our Culture
Jetstar is alive with a sense of adventure. Day in and day out, our teams search for new places to fly, new ways to add value and new ideas to improve performance. If you love the road less travelled, you’ll love working here because ours is a team who innovate every day, thrive on delivery, support each other and celebrate our successes. You’ll be supported to challenge, anticipate and explore while you work will connect people and enrich lives. We encourage diversity and aim to create an environment where our employees feel valued, respected and enabled.
Our Benefits
Team members have access to heavily discounted fares to destinations all over the world – not only for team members, but for their favourite travel companions too. Our staff travel benefit includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel. Discounts can be used within the Jetstar Group airlines, Qantas and other partner airlines.
Inclusion and Diversity
Jetstar is an equal opportunity employer, so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or accessibility requirements, we encourage you to advise us at time of application.
Applications close: Wednesday 29th January 2025
