- Full-time
- Melbourne
Manager Planning Insights
- Jetstar Airways Pty Ltd
This vacancy has now expired. Please see similar roles below...
If you’ve ever thought about a career in aviation — now is the perfect time to take off with Jetstar! We are undertaking one of the biggest recruitment campaigns in our 20-year-history. Join us during an exciting period as we welcome more state-of-the-art aircraft, launch new international routes and continue our mission to help more people take off through low fares.
The Manager Planning Insights role is accountable for driving data and information driven decision making and innovation for Jetstar Operations as it applies to pilot and cabin crew resources. The role leads a team that is responsible for resource planning including the forecasting of labour requirements across different time horizons and the development and use of crew resource models.
The role is responsible for the development and implementation of AI and data science strategies to enhance workforce planning operations and to solve critical business challenges. In addition, the role is also accountable for supporting the end-to-end resource planning process including systems, tools and methodology.
The core responsibilities of this role will be:
- Lead the resource planning and deployment support function.
- Drive innovation by leveraging advanced analytics and AI technologies to optimize resource allocation, improve efficiency, and support data-driven decision-making processes.
- Oversee the development and use of crew resource models. This includes scenario modelling, forecasting, reporting and the coordination of key inputs and assumptions into the monthly and seasonal planning processes.
- Oversee the administration of Flight and Cabin Crew leave draws and roster preferencing including the support of relevant systems and processes
- Maximise the use of workforce planning tools, systems, and methodology and support the change process
- Build effective and collaborative working relationships with key stakeholders. Work with cross-functional teams to develop a deep understanding of challenges and improvement opportunities
- Ensure key stakeholders are informed and updated on all relevant crew resource related topics
- Present insights and recommendations in a compelling and accessible manner that tailors to diverse audiences
- Lead the Insights team to ensure delivery of departmental and organisational objectives. Carry out performance management cycle commitments within the People Guidelines. Role model business principles and values and drive high performance engagement through effective coaching, mentoring and employee development
To be considered, key skills will include:
- Demonstrated people management and leadership skills including coaching, mentoring and development of direct reports
- Demonstrated experience in leading the design and development of business intelligence reporting solutions
- Highly developed conceptual, analytical, business acumen and strategic planning skills
- Strong knowledge of advanced analytical and statistical techniques including modelling, ML and AI.
- Proven ability to work with large data sets and to apply data handling and analysis best practice
- Previous experience in data visualisation including the advanced use of PowerBI or similar tools
- Results focussed and team oriented. Ability to self-manage to achieve high levels of accuracy, productivity, and efficiency
- Highly organised with the ability to work under pressure with competing priorities.
- Experience developing, fostering, and maintaining internal and external stakeholder relationships
- Strong negotiation, communication, problem solving and influencing skills
- Business or Aviation Degree or equivalent industry experience
- Experience with in Airline Operations desirable but not essential
About Us
The Jetstar Group is one of the largest low-cost airline groups in the Asia Pacific by revenue and has flown more than 300 million passengers since it launched in 2004. Collectively the Jetstar Group offers more than 5,000 (pre-COVID) flights a week to 58 destinations in 18 countries and territories across the Asia Pacific region. The Group operates a fleet of more than 90 aircraft, including Airbus A320-200, Airbus A321 and Boeing 787-8. Jetstar's mission is to offer all day, every day low fares to enable more people to fly to more places, more often.
Culture
Jetstar is alive with a sense of adventure. Day in and day out, our teams search for new places to fly, new ways to add value and new ideas to improve performance. If you love the road less travelled, you’ll love working here because ours is a team who innovate every day, thrive on delivery, support each other and celebrate our successes. You’ll be supported to challenge, anticipate and explore while your work will connect people and enrich lives. We encourage diversity and aim to create an environment where our employees feel valued, respected and enabled.
Our Benefits
Team members have access to heavily discounted fares to destinations all over the world – not only for team members, but for their favourite travel companions too. Our staff travel benefit includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel. Discounts can be used within the Jetstar Group airlines, Qantas and other partner airlines.
Inclusion and Diversity
Jetstar is an equal opportunity employer, so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application.
Please note: Presently, applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.
Applications close: Sunday, 20th of April 2025
We're Jetstar
You may know us for famously low fares, but did you know that we’ve flown more than 400 million passengers since we launched in Australia in 2004? We take around 3,000 flights to the sky each week - and we're not just an Australian airline. The Jetstar Group includes Jetstar Asia and Jetstar Japan, making us one of the largest low-cost airlines in the region. Our fleet of more than 115 aircraft, includes the Airbus A320 family and Boeing 787-8's.
Impressive numbers? What's even more impressive is the team of extraordinary people taking off together day in day out, flight after flight.
Our people are the real jet stars.

We're Jetstar
You may know us for famously low fares, but did you know that we’ve flown more than 400 million passengers since we launched in Australia in 2004? We take around 3,000 flights to the sky each week - and we're not just an Australian airline. The Jetstar Group includes Jetstar Asia and Jetstar Japan, making us one of the largest low-cost airlines in the region. Our fleet of more than 115 aircraft, includes the Airbus A320 family and Boeing 787-8's.
Impressive numbers? What's even more impressive is the team of extraordinary people taking off together day in day out, flight after flight.
Our people are the real jet stars.
Related roles
Salary
Location
Sydney
Location
Sydney
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Operations & Safety
Description
Exciting opportunity for a key member of the Sydney Airport leadership team Permanent full-time opportunity, working across a 7-day rotational shift roster Located at Sydney AirportThe Opportunity The
Reference
411a8bbe-c186-4b3c-a4ce-db868338870a
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Fixed term
Business Function
Corporate Affairs & Communications
Description
Challenge yourself to develop media and social media strategies for Jetstar Airways Take an opportunity to provide external communication advice and support across the business 10M fixed-term position
Reference
4d1c97ce-4cb5-46e1-ac98-02961acddb17
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Support Functions
Description
Permanent opportunity, Melbourne Head Office locationEnjoy a 4 day on, 4 day off shift rosterAccess to a range of employee benefits, including our world-class staff travel program Do you want to takeo
Reference
51a3fd2d-7b83-4489-b450-d710c67b95d4
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Support Functions
Description
Permanent opportunity, Melbourne Head Office locationEnjoy a 4 day on, 4 day off shift rosterAccess to a range of employee benefits, including our world-class staff travel program Do you want to takeo
Reference
67f0b553-ae10-4a3a-ab79-1f78d6aea5d0
Expiry Date
01/01/0001
Salary
Location
Brisbane
Location
Brisbane
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Qantas Group
Job Type
Permanent
Business Function
Engineering & Maintenance
Description
Brisbane Airport Location4 on / 4 off Shift Pattern Covering our 24h OperationsReady for your next adventure? Your new role as an AME (Aircraft Maintenance Engineer) will see you deliver quality an
Reference
bb6eba8f-bce3-4270-968f-8b0328d689e0
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Operations & Safety
Description
Immediate access to generous staff travel benefits Enjoy a 4 day on, 4 day off shift roster Leverage your experience in Aircraft Maintenance Planning Role based in Collingwood Head Office - 12-month f
Reference
cf4f846d-6cb7-4198-916e-d5a19a00f19e
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Accounting & Finance
Description
Jetstar thrives on innovation. We're always looking for dynamic and proactive professionals to help our business work smarter and more efficiently. You will be encouraged to think innovatively whilst
Reference
f018856e-17d5-4b89-8bdd-609b65acc68c
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Engineering & Maintenance
Description
Join a supportive team at our Melbourne Precinct – our hub for end-to-end maintenance.Rare opportunity for a skilled aircraft painter to join our high performing team!Immediate access to world class s
Reference
7be2f2c4-08b9-4616-9716-47b7b2772ba1
Expiry Date
01/01/0001
Salary
Location
Auckland
Location
Auckland
Entities
Jetstar Airways Limited (NZ)
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Pilots & Flying Operations
Description
Updated Collective Agreement: A newly ratified agreement with enhanced conditions.Competitive Remuneration: Starting salary for First Officers is now $118,248, increasing to $121,796 from 1 October 20
Reference
052310f3-6f69-4889-9afc-0b98c916af5a
Expiry Date
01/01/0001
Latest posts

Teaser
Early Career StoriesContent Type
PostsPublish date
09/18/2024
Summary
When I started the Jetstar grad program in November 2022, I had no Idea what to expect. I had a bit of aviation experience, and a strong desire to learn. I found out very quickly that

Teaser
Early Career StoriesContent Type
PostsPublish date
09/18/2024
Summary
My rotations in a nutshell My first year in the Jetstar Graduate Program has been a whirlwind, with opportunities to explore rotations across both operational and commercial business areas. I bega

Teaser
Women in STEMContent Type
PostsPublish date
08/28/2024
Summary
I absolutely love to TRAVEL!!! I enjoy learning about other cultures and experiencing them first-hand, as well as savouring their cuisines. I love to explore new destinations and revisit old ones a

Teaser
Early Career StoriesContent Type
PostsPublish date
08/22/2024
Summary
Time sure has flown during my time at Jetstar as a Graduate. In just over 12 months I have been able to learn so much about engineering in the aviation industry and grow professionally from a pass