Job Description
If you’ve ever thought about a career in aviation — now is the perfect time to take off with Jetstar! We are undertaking one of the biggest recruitment campaigns in our 21-year-history. Join us during an exciting period as we welcome more state-of-the-art aircraft, launch new international routes and continue our mission to help more people take off through low fares.
As the Senior Manager, Human Risk and People Safety, you will be responsible for shaping, implementing, and evolving Jetstar's people safety strategy. In this key leadership role, you will oversee a dedicated team, managing people safety risks across our operational business units—including engineering, cabin crew, airports and our corporate locations—with a focus on using human factors behavioural safety and strategies to drive sustainable improvement in safety culture and continuing to ensure our team members have safety front in centre in mind and actions. This role is not a WHS compliance role and is centred on people safety risk and implementing strategies and initiatives to continue our ‘safety first’ approach and performance.
You will work closely with the broader Qantas Group Safety Services team to ensure a seamless, integrated approach to people safety across the wider Qantas Group, driving alignment and continuous improvement in safety performance.
To be considered, key skills will include:
- Master’s level qualifications in Risk, Human Factors or Psychology
- 6+ years’ experience working in safety, risk management and safety management systems with an advanced level of knowledge of airline operational roles and environment
- Prior experience leading a team with the ability to coach and develop
- The ability to communicate effectively, both written and verbal, with all levels of management and external stakeholders.
- Understanding of WHS legislative requirements
- A combination of well-developed program and project management, planning and analytical skills
- An innovative and lateral thinker with a proactive approach, able to analyse critically, resolve complex issues and find creative solutions
About Us
The Jetstar Group is one of the largest low-cost airline groups in the Asia Pacific by revenue and has flown more than 300 million passengers since it launched in 2004. Collectively the Jetstar Group offers more than 5,000 (pre-COVID) flights a week to 58 destinations in 18 countries and territories across the Asia Pacific region. The Group operates a fleet of more than 90 aircraft, including Airbus A320-200, Airbus A321 and Boeing 787-8. Jetstar's mission is to offer all day, every day low fares to enable more people to fly to more places, more often.
Culture
Jetstar is alive with a sense of adventure. Day in and day out, our teams search for new places to fly, new ways to add value and new ideas to improve performance. If you love the road less travelled, you’ll love working here because ours is a team who innovate every day, thrive on delivery, support each other and celebrate our successes. You’ll be supported to challenge, anticipate and explore while your work will connect people and enrich lives. We encourage diversity and aim to create an environment where our employees feel valued, respected and enabled.
Our Benefits
Team members have access to heavily discounted fares to destinations all over the world – not only for team members, but for their favourite travel companions too. Our staff travel benefit includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel. Discounts can be used within the Jetstar Group airlines, Qantas and other partner airlines.
Inclusion and Diversity
Jetstar is an equal opportunity employer, so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application.
Please note: Presently, applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.
Applications close: Sunday, 8th of June 2025
