Product Analyst - Commercial Systems

• Join and shape a growing Technology Team in Jetstar
• Permanent opportunity working at Collingwood (Hybrid working options available)
• Staff Travel Benefits from Day 1!

Reporting to the Product Manager, the Product Analyst supports the Product Owners in managing a product stack in the Commercial Systems domain. You will support the design, maintenance, communication and delivery of the product vision and roadmap. You will engage key stakeholders across Jetstar Groups and Technology teams to connect and drive value in an agile delivery environment.

Key Responsibilities:

• Supporting the Product Owner and Product Manager in developing and maintaining the product roadmap, while ensuring compliance
• Collaborate with internal and external stakeholders to ensure product alignment with business needs
• Assisting with the development and launch of new products and features
• Working closely with Product, BAs, Delivery and QA teams to deliver application and system changes, initiatives, and projects impacting the product stack
• Consult on projects impacting the product stack
• Analysing product performance, user behaviour and engagement metrics for improvement opportunities
• Assist in managing vendors of systems, applications and hardware
• Be an escalation contact for product issues impacting operations and compliance

You’ll have:

• Tertiary qualification in business / Information Technology
• 1-2 years’ experience in developing, analysing, designing or running software and technology products
• Experience in Airline reservation systems (e.g. Navitaire New Skies) is preferred
• Experience in Agile methodologies and product management tools preferred
• Excellent documentation skills – experience with JIRA and Confluence preferred
• Proven experience in engaging and collaborating with key business and technology stakeholders, as well as service partners and vendors.
• Ability to work collaboratively with cross-functional teams
• Strong analytical and problem-solving skills
• Excellent communication skills, with the ability to convey technical concepts to non-technical audiences

Your life at Jetstar is unlike any other

Live the travel dream: You and your nominated travel companions can takeoff more with our famous Qantas Group Staff Travel discount. 

Make work feel like a holiday: Join a fun, driven team where work feels like a holiday. Our people take every opportunity to takeoff together and find ways to help their teammates soar.

There’s a place for everyone at Jetstar:  For us, travel and meeting new people go hand in hand. We invite our people to get involved in various Employee Network Groups that play an important role in creating our inclusive and supportive culture that we are fiercely proud of.  We believe that teams with a diversity of ideas and experiences are more creative, innovative and solve problems quickly.  We welcome applications from anyone who wants to takeoff with us.  If you have support or access requirements, just reach out and let us know what you need.

We’re Jetstar.  Let’s takeoff together

We can’t wait to hear from you. Apply by 11:59pm Friday 11th April