- Full-time
- Melbourne
Jetstar 2026 Graduate Program – Customer Stream
- Jetstar Airways Pty Ltd
This vacancy has now expired. Please see similar roles below...
- Calling for creative Commerce, Business & Aviation Students
- Take off with permanent employment, kicking off with a 2 year Graduate Program
- Live the travel dream with immediate access to our famous staff travel benefits
Love travel and all things customer and creativity? You’re in the right place. At Jetstar, you get to takeoff at work, and in real life.
As a team, we’re lucky we get to do both for a living – and we want you to be part of where we go next. Helping our teammates soar is what we’re all about. And with a new fleet of state-of-the-art aircraft, plus new routes being added, the sky’s the limit.
Our 2026 Graduate Program – Customer Stream
As part of our commitment to growing our pipeline of future leaders, we’re excited to be searching for recent graduates to join our 2026 Graduate Program.
Dip your toes into something new, stopover in another role. Move around quickly. That’s what the Jetstar Graduate Program is all about – giving you the freedom to grow, steer and make the program yours. As a Jetstar Graduate, you are uniquely placed to immediately enjoy a permanent role, whilst gaining the benefits of a two-year rotational program.
As a Customer Graduate, you’ll experience rotations and projects within our Customer function, including Ancillary Revenue, Customer Insights and Marketing. You’ll also get the opportunity to complete a rotation within our critical Operations Team. As a Customer Graduate, you’ll bring a customer-first mindset, an interest in social media and branding and an obsession with all stages of the customer journey.
Throughout the program, you’ll have access to a range of structured development initiatives, including regular development days, work experience with our frontline team and regular coaching and shadowing with our senior leaders. As you approach completion of the 2-year program, we’ll partner with you to land you a role that ensures that your Jetstar career continues to soar.
Ready for your next adventure?
We’re searching for someone who is:
- Tertiary qualified in Commerce, Business Management or related field– in your final year of study or completed undergraduate or post graduate studies in the last two years, with a credit average or above
- Able to commence full employment with Jetstar in Melbourne in February 2026.
- Confident to work autonomously and collaboratively within a team, ideally demonstrated through some previous work experience.
- Resilient and flexible – curious and motivated to always learn, get involved and adapt to change
- A strong trouble shooter and problem solver – confident to challenge how we do things
- Customer centric, and curious in mindset – ready to embrace the benefits of a graduate program and learn about the aviation industry; and
- A permanent Resident or Australian/NZ citizen at time of application.
This is your opportunity to help us learn about you – don’t forget to submit a cover letter, current resume and copy of your academic results.
Your life at Jetstar is unlike any other
Put the craft in aircraft: There’s a new fleet of A321LR NEO’s waiting for your arrival. Beyond Jetstar, our teams get exposure to projects related to the Qantas Group’s A320/1, B787 and A321 Freighters, plus Jetstar Branded Airlines (JBA’s) in Singapore and Japan.
Learn fast, takeoff faster: Our Graduate Team takeoff immediately with a fast-tracked development plan – both on the job and via structured development and training. In just two years, you’ll have worked across up to four different teams – ensuring that you learn and grow quickly.
Live the travel dream: You and your mates can takeoff more with our famous Qantas Group Staff Travel discount.
Make work feel like a holiday: Join a fun, driven team where work feels like a holiday. Our people take every opportunity to takeoff together and find ways to help their teammates soar.
There’s a place for everyone at Jetstar: For us, travel and meeting new people go hand in hand. We invite our people to get involved in various Employee Network Groups that play an important role in creating our inclusive and supportive culture that we are fiercely proud of. We believe that teams with a diversity of ideas and experiences are more creative, innovative and solve problems quickly. We welcome applications from anyone who wants to takeoff with us. If you have support or access requirements, just reach out and let us know what you need.
We’re Jetstar. Let’s takeoff together
We can’t wait to hear from you. Applications close strictly 11.59pm Sunday 13 April.
We're Jetstar
You may know us for famously low fares, but did you know that we’ve flown more than 400 million passengers since we launched in Australia in 2004? We take around 3,000 flights to the sky each week - and we're not just an Australian airline. The Jetstar Group includes Jetstar Asia and Jetstar Japan, making us one of the largest low-cost airlines in the region. Our fleet of more than 115 aircraft, includes the Airbus A320 family and Boeing 787-8's.
Impressive numbers? What's even more impressive is the team of extraordinary people taking off together day in day out, flight after flight.
Our people are the real jet stars.
VideoUrl
https://www.youtube.com/watch?v=34tF3a7husM

We're Jetstar
You may know us for famously low fares, but did you know that we’ve flown more than 400 million passengers since we launched in Australia in 2004? We take around 3,000 flights to the sky each week - and we're not just an Australian airline. The Jetstar Group includes Jetstar Asia and Jetstar Japan, making us one of the largest low-cost airlines in the region. Our fleet of more than 115 aircraft, includes the Airbus A320 family and Boeing 787-8's.
Impressive numbers? What's even more impressive is the team of extraordinary people taking off together day in day out, flight after flight.
Our people are the real jet stars.
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