Job Description
- Challenge yourself to collaborate with key Cabin Crew partners and provide impactful end-to-end people support
- Together we’ll have a high performing, engaged workforce through meaningful HR guidance & process improvements
- Permanent full-time opportunity based at our Head Office in Collingwood
The People Manager, Cabin Crew is a key HR generalist role supporting a geographically dispersed Cabin Crew team across Australia, New Zealand, Southeast Asia, and the Pacific Islands. Reporting to the Senior People Manager, Cabin Crew and Airport Services, this role provides expert people advice and supports operational HR matters including case management, flexible work arrangements, industrial relations, talent, workforce planning, and performance management. As a trusted partner to the Cabin Crew leadership team, you will drive employee engagement, using people data to identify trends, and implement effective interventions. With a strong focus on process improvement and curiosity for how things are done, this role also supports change initiatives and ensures alignment with Fair Work legislation, Workday systems, and organisational priorities.
You’ll have:
- A tertiary qualification in Human Resources or a related discipline
- Comprehensive experience in a generalist HR role within a dynamic and operationally complex organisation
- Strong working knowledge of performance management, disciplinary processes, and employment legislation
- Sound understanding of core HR processes, including job evaluation, performance, and remuneration reviews
- Proven ability to manage competing priorities and high work volumes in a fast-paced and dynamic environment
- Experience in driving change initiatives with a continuous improvement mindset
- Skilled in facilitation and confident in delivering training or presentations to diverse audiences
- Ability to constructively challenge and influence stakeholders with professionalism and courage
- Strong relationship-building skills and the ability to collaborate across functions to align with business objectives
- Demonstrated capability supporting geographically dispersed teams, ideally with exposure to employee relations in Australia and New Zealand
Why Jetstar?
Jetstar is alive with a sense of adventure. Day in and day out, our teams search for new places to fly, new ways to add value and new ideas to improve performance. If you love the road less travelled, you’ll love working here because ours is a team who innovate every day, thrive on delivery, support each other and celebrate our successes. You’ll be supported to challenge, anticipate and explore while your work will connect people and enrich lives. We encourage diversity and aim to create an environment where our employees feel valued, respected and enabled.
Our Benefits
Team members have access to heavily discounted fares to destinations all over the world – not only for team members, but for their favourite travel companions too. Our staff travel benefits includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel. Discounts can be used within the Jetstar Group airlines, Qantas and other partner airlines.
Inclusion and Diversity
Jetstar is an equal opportunity employer, so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or accessibility requirements, we encourage you to advise us at time of application.
Applications close Sunday 15 June 2025
