Job Description
- Working on challenging and exciting initiatives
- Join our growing team in the Jetstar Digital space
- Full time permanent opportunity based at our Jetstar Head Office in Collingwood
If you’ve ever thought about a career in aviation — now is the perfect time to take off with Jetstar! We are undertaking one of the biggest recruitment campaigns in our 20-year-history. Join us during an exciting period as we welcome more state-of-the-art aircraft, launch new international routes and continue our mission to help more people take off through low fares.
At Jetstar, we are seeking a strong candidate to help drive our Retailing vision and to act as the voice of the customer. As a Jetstar Digital Product Owner, you will shape and help deliver enhancements to our booking domain which our diverse customer base will love, in ways that also work for our business. You will work closely with the Senior Product Lead for Retailing and Jetstar team members, taking responsibility for finding and delivering value in collaboration with our development teams within our GROW Business Case.
Reporting to the Senior Product Lead – Retailing, your main accountabilities will include:
- Define and execute on the product vision, roadmap and growth opportunities with the Product Lead within the booking domain.
- Work closely with internal stakeholders including Digital, Ancillary, Airline operations and Customer Care to create and maintain a product backlog which delivers business value and return on investment.
- Provide vision and direction to the Agile development teams and stakeholders throughout and use this ability to help formulate requirements.
- Complete product discovery, plan, prioritise and manage the product feature backlog while ensuring smooth delivery of product enhancements.
- Collate data paired with user feedback to find opportunities and produce features which enhance the customer experience, meets KPIs and aligns to the products vision and strategy.
- Help lead the product release plans and set expectation for delivery of new functionalities
- Provide an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals.
- Support enhancements made across BAU, Transformational Projects & our Optimisation stream.
- Monitor industry, technology and innovation trends to ensure the digital product/web enhancements are best in class.
To be successful in this role, you will demonstrate the following skills & experience:
- 3+ years’ experience as a Product Owner, Agile Project Manager, Business Analyst or similar role in software development
- Tertiary qualification in Business, Marketing, Technology, or similar relevant field preferred but not essential
- Knowledge of Agile process and principles and experience working Scrum
- Excellent influence, communication and presentation skills
- Excellent organisational and time management skills
- Sharp analytical and problem-solving skills
- Excellent attention to detail
- Creative thinker able to approach product from a both strategic and tactical view, keeping the customer front of mind
- Ability to lead and motivate teams towards our product vision
- Scrum product owner certification or similar highly regarded
Applications close on the 1st of December
About Jetstar
The Jetstar Group has airlines in Australia, New Zealand, Singapore and Japan. Launch in 2004, we have grown from a team of 700 to 7,600 and have flown more than 250 million passengers. Collectively we now offer more than 5000 flights a week to more than 85 destinations in 17 countries and territories across the Asia Pacific region, with a fleet of more than 130 aircraft.
Our Culture
Jetstar is alive with a sense of adventure. Day in and day out, our teams search for new places to fly, new ways to add value and new ideas to improve performance. If you love the road less travelled, you’ll love working here because ours is a team who innovate every day, thrive on delivery, support each other and celebrate our successes. You’ll be supported to challenge, anticipate and explore while you work will connect people and enrich lives. We encourage diversity and aim to create an environment where our employees feel valued, respected and enabled.
Our Benefits
Team members have access to heavily discounted fares to destinations all over the world – not only for team members, but for their favourite travel companions too. Our staff travel benefit includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel. Discounts can be used within the Jetstar Group airlines, Qantas and other partner airlines.
Inclusion and Diversity
Jetstar is an equal opportunity employer, so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or accessibility requirements, we encourage you to advise us at time of application.
