Job Description
- Support the development and maintenance of Jetstar’s Fatigue Risk Management System (FRMS)
- Collaborate with internal and external stakeholders to enhance safety and compliance
- Permanent full-time opportunity based at our Head Office in Collingwood
Love travel and passionate about all things aviation? You’re in the right place. At Jetstar, you get to takeoff at work, and in life.
As a team, we’re lucky we get to do both for a living – and we want you to be part of where we go next. Helping our teammates soar is what we’re all about. And with a new fleet of state-of-the-art aircraft, plus new routes being added, the sky’s the limit.
Take-off with your next opportunity!
As the FRMS Support Officer, you will support the Senior Fleet Safety Advisor & FRMS Manager in maintaining and developing the Fatigue Risk Management System (FRMS). You’ll play a key role in ensuring regulatory compliance, analysing fatigue-related data, and promoting best practices in fatigue risk management across Flying Operations.
Your key responsibilities will include:
- Ensuring that policies and governance comply with regulatory standards
- Managing the scheduling, presentation preparation, analysis and compliance for the Flying Operations Fatigue Management Working Group
- Collecting and analysing fatigue-related data to inform policy and roster enhancements
- Acting as a subject matter expert in biomathematical modelling (SAFTE-FAST)
- Supporting assurance activities including audits, SPI tracking, and change management
- Contributing to FRMS safety promotion through the development and dissemination of training materials and educational content
To be considered for this role, you will have:
- Tertiary qualifications or industry experience in fatigue risk management or aviation human factors
- Experience in biomathematical modelling (preferred)
- Exceptional stakeholder engagement and communication skills, including a confidence to engage with senior stakeholders and facilitate meetings
- Analytical mindset with strong problem-solving and planning capabilities
- Strong attention to detail as to ensure quality outcomes in a timely manner
- A commitment to continuous improvement
Your life at Jetstar is unlike any other
Live the travel dream: You and your nominated travel companions can takeoff more with our famous Qantas Group Staff Travel discount.
Make work feel like a holiday: Join a fun, driven team where work feels like a holiday. Our people take every opportunity to takeoff together and find ways to help their teammates soar.
There’s a place for everyone at Jetstar: For us, travel and meeting new people go hand in hand. We invite our people to get involved in various Employee Network Groups that play an important role in creating our inclusive and supportive culture that we are fiercely proud of. We believe that teams with a diversity of ideas and experiences are more creative, innovative and solve problems quickly. We welcome applications from anyone who wants to takeoff with us. If you have support or access requirements, just reach out and let us know what you need.
We’re Jetstar. Let’s takeoff together.
We can’t wait to hear from you.
Applications close: Tuesday 11th November 2025
