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Duty Technical Manager
Melbourne Permanent Full Time
Jetstar is looking for a Duty Technical Manager (DTM) to join the Maintenance Watch team. The Maintenance Watch team play a critical part in the success of the Jetstar Engineering business and seek an energetic person who is self-motivated and enjoys working in a dynamic environment.
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Account Executive
Auckland Permanent Full Time
This exciting new role will be responsible for the development and management of Jetstar’s corporate business in New Zealand. This role will require a motivated, energetic and driven professional to identify and execute targeted sales initiatives and develop relationships with key stakeholders
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Jetstar Baggage Handler / Multiple Opportunities
Sydney Permanent Part Time
Baggage Handler Vacancies / Sydney Airport
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Procurement Advisor
Melbourne Permanent Full Time
We are looking for a trusted Procurement Advisor who is passionate about Business Improvement and Best Practice. Working collaboratively with internal stakeholders across all Jetstar Branded Airlines and Qantas, this position will be responsible for maintaining and driving strategic change in Jetstar’s Procurement Systems, Processes, Policies and Learning & Development program.
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Product Specialist - Digital B2B - Melbourne or Singapore
Melbourne Permanent Full Time
We currently have a great opportunity for an analytical and result-driven digital professional to join our high performing team in either Melbourne or Singapore. The team are passionate about the customers they service through digital channels and we are looking for a like-minded individual to bring their ideas to the table and contribute to the on-going development of Jetstar’s digital presence.
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Engineering Training Instructor - 12 Month Fixed Term Contract
Melbourne Fixed Term Contract
Based out of Jetstar’s Support Building near Melbourne Airport, we are seeking an Engineering Training Instructor to provide consistent and timely training delivery with a focus on our Engineering Maintenance System (Trax).
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Production Planner - Auckland Line Maintenance
Auckland Permanent Full Time
Progress your Engineering career in this challenging but rewarding role within Auckland's high performing AMO team.
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Sales & Marketing Coordinator - Qantas Group Hotels
Melbourne Permanent Full Time
Demonstrate your Coordinator capabilities in this newly created role with the Qantas Group’s rapidly growing online booking business.
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Customer Advocacy Analyst (Escalated Cases)
Melbourne Permanent Full Time
Working closely with the Customer Advocacy Team Leader and Manager Customer Advocacy, the Customer Advocacy Analyst will determine the appropriate resolution for cases and will use both verbal and written communication in managing them.
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Senior Customer Advocacy and Legal Analyst (Executive Cases)
Melbourne Permanent Full Time
Working closely with the Customer Advocacy Team Leader (Legal and Executive) and Manager Customer Advocacy, the Senior Customer Advocacy Analyst will determine the appropriate resolution for highly escalated cases with major brand and legal risk and will use both verbal and written communication in liaising with internal stakeholders and customers to gather information and communicate and negotiate outcomes.
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Customer Advocacy, Team Lead (Escalated Cases)
Melbourne Permanent Full Time
The Customer Advocacy Team Leader will manage a small team of Customer Advocacy Analysts tasked with managing and resolving various levels of escalated complaints from our call centre. The Team Leader will be responsible for the day-to-day allocation of work, performance and quality of the team’s output, including coaching, managing the team to their KPIs and other people management tasks. The Team Leader will also be required to manage their own complaints and escalations from their team.
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Contact Centre Coordinator - AI and Robotics
Melbourne Permanent Full Time
Our AI and Robotics Co-ordinator role is responsible for supporting the strategic development and operational performance of Jetstar’s Artificial Intelligence channels and Machine Learning capability to deliver on the Customer Care 2020 vision.
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